Suffolk Libraries will be closing the county’s library buildings to the public for the foreseeable future from the end of Friday 20 March and the mobile library service will be suspended.
The decision has been taken following advice from Public Health England and the government regarding social distancing to reduce the spread of coronavirus (COVID-19). Suffolk Libraries has been working closely with county council on this decision.
All library events and activities have already been suspended to ensure the safety of customers and staff,but SCC will have access to run a Children’s Centre from a library where there is that arrangement in place.
Suffolk Libraries has suspended charges for overdue books and extended reservation and return dates indefinitely, so customers do not need to worry about renewing or returning items.
Suffolk Libraries is also promoting its extensive and free eLibrary services during the closure. There are around 60,000 items available including eBooks, eAudiobooks, magazines and newspapers. You can also stream music, films and documentaries.
People will still be able to contact Suffolk Libraries’ customer service team with any enquiries. The team are available Monday to Friday 9-5 and can be contacted firstname.lastname@example.org or by calling 01473 351249. As staff are now operating this service remotely, customers will have to leave a message and someone will get back to them asap. Other ways to access the library service while the buildings are closed will be announced in the coming weeks as Suffolk Libraries continues to support the response to local need.